How do I get support through Slack?
If you haven't already registered for Red5 Pro support through Slack, you can do so here:
- Through your License Account - Accounts (See the big green button on the left side.)
- Through the Red5 Pro Slack url Red5 Pro Slack Signup
Sign into the Red5 Pro Slack channels here: Red5 Pro Slack Login
For more information about the Community Support Slack channels, see here: Community Slack Channel Information
Important: Developer Pro licensees are entitled to support through general Slack channels only — the plan does not include email support. Please see Sales to discuss different support options at Contact Sales
If you would like to submit a bug report, post your information in the General channel of the public Red5 Pro Slack. Once it's been evaluated by the team, you may submit a bug report through Support Ticket Submission